Privacy Policy


eos Products, LLC (“EOS,” “us,” “our,” and “we”) cares about your privacy. This Privacy Policy explains the privacy practices of EOS in connection with its web site at www.evolutionofsmooth.ca, including sub-domains of evolutionofsmooth.ca and pages within any such web site and any equivalent, mirror, replacement, substitute or backup for such web site (this “Web Site”). This Privacy Policy applies to personal information you may provide to us or that we may collect on this Web Site. It does not apply to our other web sites on domains other than evolutionofsmooth.ca, which may have their own privacy policies. As used in this Privacy Policy, the words “you” and “your” refer to you, the user of this Web Site, as the party agreeing to this Privacy Policy.


As used in this Privacy Policy, “Personal Information” means any information about an individual such as a name, postal or other address, telephone number, credit card or other financial information, birthday, screen name, social networking site user account names or email address or other information that can be used to directly or indirectly identify that individual.


In addition to this Privacy Policy, we have established Terms of Use that set forth the general rules and policies governing your use of this Web Site. A copy of the Terms of Use can be found at http://evolutionofsmooth.ca/terms-of-use (the “Terms of Use”).


Please note: The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. EOS is located in the United States and the services we provide through this Web Site are intended for Canadian users only. Please note that any information you provide will be transferred to the United States and by using this Web Site or providing EOS your Personal Information, you expressly consent to, and authorize, the collection, use and disclosure of your Personal Information by us as described in this Privacy Policy. The United States may not have the same level of data protection as your jurisdiction. You are solely responsible for compliance with any data protection or privacy obligations in your jurisdiction when you use this Web Site or provide us with Personal Information. Regardless of where we use your information, we still protect your information in the manner described in this Privacy Policy.


1. Your consent to this privacy policy


Generally, by using this Web Site or providing Personal Information to us, you have provided your consent to our collection, use and disclosure of your Personal Information as described in our current Privacy Policy as posted here, or as may otherwise be described at the time of collection. If you do not agree with any term in this Privacy Policy, please do not use this Web Site or provide Personal Information to us.

You may withdraw your consent to our collection, use and disclosure of your Personal Information at any time, as provided in this Privacy Policy (see Section 12). Note that if you withdraw your consent to certain uses of your Personal Information, we may no longer be able to provide certain of our products or services.

2. Collection of personal information


In general, you can visit this Web Site without identifying yourself or revealing any of your Personal Information. There are times, however, that you may choose to give us Personal Information.


When you register on this Web Site we collect Personal Information from you. During registration you are asked to provide your name, postal or other address, telephone or mobile phone number and email address. You may also be asked to provide other optional information such as your birthday and credit card information.


In addition to registration, we may collect Personal Information when you sign up to receive emails from us, open or respond to our emails, visit any page online that displays our ads or content, enter for giveaways, contests and sweepstakes or if you participate in promotions or special programs. We may collect Personal Information, including credit card information and billing and mailing addresses, when you make a purchase on this Web Site. We may also collect Personal Information in other circumstances with your consent, or where permitted or required by law.


We may also collect certain Personal Information when you connect with us through social networking sites or applications or other public forums (such as chat rooms, discussion boards or blogs) where you may be able to publicly post information or communicate with others. Please refer to the privacy policy and settings of the social networking site or application to determine whether and how you may adjust permissions and manage the interactivity between us and the social networking account or application. The protections described in this Privacy Policy do not apply when you provide information (including personal information) in connection with your use of these social networking sites or applications or other public forums. All the information you post on such sites or applications may be accessible to anyone with Internet access, and any Personal Information you include in your posting may be read, collected and used by others. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to our Privacy Policy.


3. Other information we may collect online including using Cookies or other tracking technologies


When you visit this Web Site, we may automatically collect information such as what type of browser you use, the third-party web site from which your visit originated, the search terms you use on this Web Site, the specific web pages you visit on this Web Site and the duration of your visits, your IP address (a number that is assigned to your computer automatically when you use the Internet) or information about your computer. We may then link this information to your Personal Information for the purposes described in the section “Our use of your Personal Information” below and, if your identity can be directly or indirectly ascertained from this information, it will also be considered Personal Information. EOS may also collect IP addresses for the purposes of systems administration (e.g., how many visitors logged in to this Web Site).


Sometimes we will use cookies, including “persistent cookies,” and other user tracking technologies (e.g., local shared objects) (“Cookies”), which are files or pieces of information that are stored by your browser on your computer’s hard drive, to collect information during your visit to this Web Site, such as the particular Web Site areas you visit and the products or services you buy through this Web Site. We collect this information to better tailor our Web Site and our products and services to your interests and needs. Cookies may also be used to help speed up your future activities at this Web Site. For example, this Web Site may be able to recognize that you have provided Personal Information to us and refrain from requesting the same information a second time. Cookies may also be used to keep products you placed in your cart during a prior visit to this Web Site in your cart for a subsequent visit. We may use Cookies that remain on your device even after you close your browser or application, to understand general Web Site usage and volume statistical information (which does not include Personal Information) and improve the content and offerings on this Web Site. Cookies, by themselves, do not tell us your Personal Information unless you choose to provide this information to EOS by, for example, registering on this Web Site. However, once you choose to furnish us with Personal Information, this information may be linked to the data stored in the Cookie. You can set your browser to detect and reject Cookies. However, by disabling Cookies, you may not have access to the entire set of features of this Web Site. Please consult your browser’s help menu for instructions.


EOS may use pixel tags (also called web beacons, clear GIFs, transparent GIFs or web bugs) to collect information about your navigation on this Web Site or to track your response to email messages that EOS sends you in connection with this Web Site. These are small strings of code that provide a way for us to deliver a small graphic image (usually invisible) on a web page. Pixel tags can recognize certain types of information on your computer such as Cookies, the time and date a page is viewed and a description of the page where the pixel tag is placed. This information is used to evaluate and enhance how this Web Site functions and to understand whether users read email messages and click on links contained within those messages so that this Web Site can deliver relevant content. EOS’s pixel tags may collect some contact information (for example, the email address associated with an email message that contains a pixel tag).We may also use pixel tags to improve your experience on this Web Site, including to provide you with content customized to your interests.


EOS may allow third party ad servers (i.e., third parties that provide technology to place ads on web sites and track ad performance) to use Cookies, pixel tags and other technologies to automatically collect information about your visit to this Web Site or to place our ads on third-party sites and to analyze the effectiveness of those ads. We encourage you to review the privacy policies or statements of these third party advertising companies to learn more about their use of Cookies and other technologies. If you would like more information about this practice and to know your choices about not having this information used by third party advertisers, please visit http://www.networkadvertising.org.


4. Contests, giveaways and promotions


From time to time, EOS may offer you the opportunity to participate in contests, giveaways and other promotions. You may decline to participate in any or all of the contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy Policy, except as specifically set forth in the rules for the applicable contest, giveaway or promotion. We may use the information you provide when registering for a contest, giveaway or promotion to manage your entry, fulfill prizes (which may include disclosure to third party entities that assist with such fulfillment) and for other marketing and promotional purposes related to the contests or sweepstakes as disclosed on the rules applicable to a particular contest, giveaway or promotion.


5. Our use of your personal information


We use the email address and other Personal Information you provide to EOS or that we collect at registration or otherwise, or as updated, for the following reasons:

(a) to help us improve our services to you;


(b) for internal statistical, marketing or operational purposes, such as to measure and understand demographic, user, user interest, purchasing and other trends among our users;


(c) to respond to your questions;


(d) to investigate, prevent, defend against or take other action regarding violations of this Privacy Policy or the Terms of Use, illegal activities, suspected fraud or situations involving potential threats to the legal rights of us or others;


(e) for reasons related to the status of your account or sending you an email confirming your registration;


(f) to notify you of changes to this Web Site, our Terms of Use or this Privacy Policy;


(g) to comply with applicable laws and regulations;


(j) to process your online purchases and deliver purchased products to you;


(h) for direct marketing purposes, namely:


(1) to invite you to participate in contests, giveaways and promotions; and


(2) to tell you about our beauty and skincare products, new items or news or information that you have otherwise requested; and


(i) for any other purposes for which we notify you specifically at the time of collection or as otherwise described in this Privacy Policy or as permitted or required by law, rule, regulation, subpoena or other legal process.


Where required by law, EOS will not use your Personal Information for direct marketing purposes unless with your consent.


6. Disclosure and transfer of Personal Information


We may disclose and transfer your Personal Information to third parties, including third party data management companies, as necessary to process your online purchases and ship your purchased products and may transfer your Personal Information third parties to process and maintain your Personal Information. We may transfer information about you to third party vendors (including affiliates acting in this capacity), such as third party marketing agencies, who perform statistical, marketing or operational functions on our behalf, such as measuring and understanding demographic, user, user interest, purchasing and other trends among our users. We might also share Personal Information with third-party vendors who assist and advise us in operating our business, including advertising and promotions. We require such third party vendors to keep your Personal Information confidential and to only use the information for the purpose for which it was provided. Some of these third party vendors may be located outside of your country of residence, including in the United States, where local laws may permit governmental, law enforcement or regulatory authorities or courts to have access to the information in certain circumstances.


We disclose Personal Information when we believe it is appropriate or necessary to comply with the law, including foreign law applicable to our third party vendors (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; or to protect our users from fraudulent, abusive or unlawful use of this Web Site; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of Personal Information without delay.


If our company or our assets are acquired by another company, or in the event of a merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including, without limitation, Personal Information and other information concerning your relationship with us. Such third parties will assume responsibility for the Personal Information collected by us in connection with our business operations or through this Web Site and such third parties will assume the rights and obligations regarding such information as described in this Privacy Policy.


7. Privacy protection for children


We do not intend that portions of this Web Site that require registration will be accessed or used by persons under the age of thirteen. This Web Site is designed and intended for adults. If we later learn that any registered user is under the age of thirteen, we will take appropriate steps to remove that registered user’s information from our database. We will not knowingly collect or use any Personal Information from children we know to be under the age of thirteen without obtaining express parental consent.


8. Safeguarding information


EOS maintains reasonable physical, organizational and electronic safeguards that are designed to prevent unauthorized access to, or use or disclosure of, Personal Information in our custody and control.

We may establish and maintain a file of your Personal Information for the purposes described in this Privacy Policy, which will be accessible at our offices. Authorized employees and agents who require access to your Personal Information in order to fulfil their job requirements will have access to your Personal Information.


9. Links to other web sites


From time to time, this Web Site may contain links to other web sites, including other web sites that are operated by us or our affiliates but are subject to separate privacy policies. If you use these links, you will leave this Web Site. The privacy policies of such other web sites govern the information collection, use and dissemination practices occurring on such web sites. You should read the privacy statements and terms and conditions of linked or referenced sites you enter. These third party web sites may send their own Cookies and other tracking devices to you, log your IP address and otherwise collect data or solicit personal information.

EOS DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD PARTIES DO IN CONNECTION WITH THEIR WEBSITES, OR HOW THEY HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD PARTY WEBSITE FOR FURTHER INFORMATION.


10. Notification of changes


EOS may revise this Privacy Policy at any time and from time to time by updating this posting. You should visit this page from time to time to review the then-current Privacy Policy because it is binding on you. We may also email you about material changes. You agree to accept electronic communications and/or postings of revised versions of this Privacy Policy on this Web Site and agree that such electronic communications or postings constitute notice to you of the revised version of this Privacy Policy.


12. Right to request an account of use of Personal Information


If you reside in Canada, you may request an account of the use that has been made or is being made of your Personal Information and an account of the third parties to whom it has been disclosed (if any). If you would like to make such a request, please submit your request in writing to:


Attn: Online Privacy Coordinator
eos Products, LLC
610 5th Avenue #4818
New York, NY 10185

We will not accept requests via the telephone or by facsimile. We are not responsible for notices that are not labeled or sent properly.


13. Questions; Contact and Opt-Out Information; access to or correction of Personal Information


You may contact us if you: (a) have any questions or comments about our Privacy Policy; (b) wish to be provided with access to Personal Information that we have collected about you; (c) wish to make corrections to any Personal Information you have provided to us; (d) want to opt-out from receiving future commercial correspondence, including emails, from us; or (e) wish to withdraw your consent to sharing your Personal Information with others. EOS’s contact information is available at http://evolutionofsmooth.ca/contact-us. Requests for access or correction must be in writing.

To correct inaccuracies in your Personal Information, you may also return the message containing the inaccuracies to the sender with details of the correction requested or send us an email through the “Contact Us” page of this Web Site.

We will make a sincere effort to respond in a timely manner to your request and, if applicable and appropriate, provide you access to the Personal Information you have provided us and/or make the requested change in our active databases as soon as reasonably practicable. Your right to access or correct your Personal Information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of this Web Site. We will retain your Personal Information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.