Shipping & Return Policies

All in-stock items are normally shipped from our warehouse the next business day.

eos will accept returns of unopened products in their original packaging that are received within 21 days of the shipment date; return shipping costs for such returns are your sole responsibility.

If you need help or have questions, please contact us at or call us at (866) 547-4367 or +1 (212) 929-6367 for international inquiries.

Canada shipping policy

Shipping for orders comprising 6 or fewer individual lip balms (excluding gift sets/multi-packs) or hand lotions - or any combination thereof - is a flat rate of US $15.00 per shipment. Shipping for all other products is based on USPS Priority International weight-based rates and will be calculated during checkout. It may take up to 2-4 weeks to receive international orders, depending on the destination.

Other Countries (excluding USA and Canada)

We currently ship to the United States and Canada. We are not able to ship to other countries at this time.